Delivery & Returns

Currently, we send retail orders from this website, using Royal Mail First Class, within the UK only. At the checkout, you will see the following options for delivery:

Orders Below £20: P&P £1.95
Orders Above £20: P&P £3.95
Orders Above £40: P&P FREE - yay!

If you would like to return an order, that's no problem, as long as the products are unused and unopened, and you send them back within 30 days of receipt. 

Please email ffion@zonnelijk.co.uk, stating your order number and which item(s) you would like to return. I will get back to you with the return address. Once I receive the returned item(s), I will issue a refund to your original payment method. P&P charges will only be refunded in the case of damaged products.

Please note that you are responsible for the cost of returning items. 

(For information about wholesale delivery and costs please see the Wholesale page)